Transparency Matters

Terms and Conditions

Effective Date: August 21, 2026
Last Updated: August 21, 2026

Welcome to SaltBay Tech. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services, including web design, web development, software development, mobile application development, consulting, maintenance, hosting, and other related services (collectively, the “Services”).

By accessing our website, submitting an inquiry, requesting Services, signing a proposal or agreement, or otherwise engaging with SaltBay Tech, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or Services.

1. Services

SaltBay Tech provides professional digital services that may include, but are not limited to:

• Website design and development
• Custom software development
• Mobile application development
• Website maintenance and support
• Performance optimization
• Search engine optimization and related consulting
• Website and application security services
• Hosting and infrastructure management
• Integrations with third-party services
• Technical consulting and other digital solutions

The specific scope, deliverables, timeline, pricing, and requirements for a project will be outlined in a separate proposal, statement of work, service agreement, invoice, or other written agreement.

If there is a conflict between these Terms and a separately executed agreement between you and SaltBay Tech, the terms of the separate agreement will control with respect to that specific project.

2. Project Proposals and Scope of Work

Before beginning a project, SaltBay Tech may provide a proposal or statement of work outlining the expected services, deliverables, estimated timeline, pricing, and other project requirements.

Any work requested outside the originally agreed scope may be considered additional work and may result in additional fees and changes to the project timeline.

We reserve the right to require written approval before beginning work that falls outside the agreed scope.

3. Client Responsibilities

To successfully complete a project, you agree to provide accurate, complete, and timely information, content, feedback, approvals, access credentials, and other materials reasonably necessary for us to perform the Services.

You are responsible for:

• Providing content, images, branding materials, and other required assets unless otherwise agreed
• Ensuring that you have the necessary rights, licenses, and permissions to use any materials provided to us
• Reviewing and approving project deliverables in a timely manner
• Providing access to relevant systems, accounts, domains, hosting environments, APIs, or third-party services when required
• Maintaining appropriate backups of your own content and data unless backup services are specifically included in your agreement

Delays caused by a failure to provide required materials, feedback, approvals, or access may result in adjustments to the project timeline.

4. Fees and Payment

Fees for our Services will be communicated through a proposal, quote, service agreement, invoice, or other written communication.

Unless otherwise agreed in writing:

• A deposit or initial payment may be required before work begins.
• Remaining payments are due according to the agreed payment schedule.
• Final deliverables may be withheld until all outstanding balances have been paid in full.
• Ongoing services, including maintenance, hosting, support, or subscriptions, may be billed on a recurring basis.
• You are responsible for providing accurate billing and payment information.

Invoices not paid by their due date may be subject to late fees, interest, suspension of Services, or other reasonable collection efforts, where permitted by applicable law.

5. Late Payments and Suspension of Services

If payment is not received by the applicable due date, SaltBay Tech reserves the right to suspend, restrict, or discontinue Services until all outstanding balances are paid.

For recurring services, including hosting, maintenance, support, or other subscription-based services, failure to make payment may result in the suspension or removal of access to the applicable service or website.

Where reasonably possible, we may provide notice before suspending or terminating Services. However, we are not responsible for any loss, damage, downtime, lost revenue, search engine ranking changes, or other consequences resulting from the suspension of Services due to nonpayment.

6. Revisions and Changes

Unless otherwise specified in a written agreement, project pricing may include a limited number of revisions.

A revision generally refers to reasonable modifications to an existing deliverable that are consistent with the originally agreed scope. Significant changes, new features, redesigns, additional pages, or changes to previously approved work may be considered additional work and billed separately.

We will communicate any additional costs before beginning substantial work outside the original project scope.

7. Project Delays and Client Inactivity

Project timelines are estimates unless specifically stated otherwise in writing.

If a project is delayed because required materials, feedback, approvals, or access are not provided in a timely manner, SaltBay Tech may adjust the project timeline accordingly.

If a project becomes inactive for an extended period of time, we reserve the right to:

• Pause work on the project
• Reassign project resources
• Adjust the delivery timeline
• Require additional fees to resume work
• Close or terminate the project after providing reasonable notice

Any prepaid fees may be subject to the terms of the applicable project agreement.

8. Intellectual Property

Unless otherwise specified in a separate written agreement, ownership of final project deliverables will transfer to the client only after all amounts owed to SaltBay Tech have been paid in full.

Until full payment has been received, SaltBay Tech retains ownership of all work product, including designs, source code, documentation, and other project materials.

Upon full payment, the client will receive the rights specifically identified in the applicable project agreement.

Notwithstanding the transfer of ownership of final deliverables, SaltBay Tech retains ownership of:

• Pre-existing materials and intellectual property
• Internal tools, frameworks, libraries, templates, and methodologies
• Reusable code and development components
• General knowledge, techniques, processes, and skills
• Open-source or third-party components, which remain subject to their respective licenses

We may reuse general knowledge, non-confidential techniques, and reusable components developed during the course of providing Services, provided doing so does not disclose the client’s confidential information or proprietary materials.

9. Third-Party Services and Software

Projects may involve third-party services, software, plugins, APIs, hosting providers, payment processors, analytics platforms, or other external providers.

You understand and agree that:

• Third-party services may have their own terms, conditions, and privacy policies.
• Third-party fees, subscriptions, licenses, or usage costs may be your responsibility unless otherwise agreed.
• SaltBay Tech does not control third-party services and cannot guarantee their continued availability, functionality, security, or compatibility.
• Changes made by third-party providers may affect the functionality of a website, application, or other deliverable.

We are not responsible for outages, security incidents, pricing changes, policy changes, discontinued products, or other actions or failures of third-party providers.

10. Hosting, Maintenance, and Support

Hosting, maintenance, monitoring, backups, updates, and technical support are provided only when specifically included in a service plan or separate agreement.

Unless expressly stated otherwise, website development or software development fees do not automatically include ongoing maintenance, hosting, updates, security monitoring, or support.

You are responsible for maintaining active hosting, domain registration, third-party licenses, and other required services unless these responsibilities are specifically assumed by SaltBay Tech under a separate agreement.

11. Security

While we may implement reasonable security practices and technical safeguards, no website, application, server, or digital system can be guaranteed to be completely secure.

SaltBay Tech does not guarantee that any website, application, software product, or system will be free from vulnerabilities, unauthorized access, malware, service interruptions, or other security incidents.

You are responsible for maintaining secure credentials, implementing appropriate internal security practices, and promptly notifying us of suspected security incidents involving systems managed by us.

12. Search Engine Optimization and Performance

Where applicable, we may provide recommendations or services intended to improve website performance, accessibility, usability, or search engine visibility.

However, we do not guarantee:

• Specific search engine rankings
• Traffic levels
• Leads, sales, or revenue
• Conversion rates
• Performance scores
• Search engine indexing
• Results from advertising or marketing campaigns

Search engines, browsers, hosting providers, and other third parties may change their algorithms, requirements, policies, or technologies at any time.

13. Client Content and Materials

You retain ownership of content and materials that you provide to us, subject to any rights necessary for us to perform the requested Services.

By providing materials to SaltBay Tech, you represent and warrant that you have the legal right to use, reproduce, modify, and distribute those materials as necessary for the completion of the project.

You agree not to provide content that infringes upon another party’s intellectual property rights or violates applicable laws.

You agree to indemnify and hold SaltBay Tech harmless from claims arising from materials provided by you that infringe upon the rights of another party or otherwise violate applicable law.

14. Confidentiality

Both parties agree to use reasonable efforts to protect confidential information received from the other party.

Confidential information does not include information that:

• Is publicly available through no fault of the receiving party
• Was already known by the receiving party without confidentiality obligations
• Is independently developed without using the other party’s confidential information
• Must be disclosed by law or legal process

Additional confidentiality obligations may be established through a separate non-disclosure agreement.

15. Portfolio and Promotional Use

Unless otherwise agreed in writing, SaltBay Tech may display completed work in its portfolio, website, social media, case studies, marketing materials, or other promotional materials.

This may include the client’s name, logo, website, general project description, and screenshots or examples of the completed work.

If you do not wish for your project to be included in our portfolio or promotional materials, you may request this in writing before or during the project.

16. Cancellation and Termination

Either party may terminate an ongoing project or service relationship in accordance with the terms of any applicable written agreement.

If a project is canceled after work has begun:

• You may remain responsible for payment for Services already performed.
• Deposits or other prepaid amounts may be non-refundable, depending on the nature of the work and the applicable agreement.
• Additional costs incurred specifically for your project may remain payable.
• Any rights to unfinished work may remain with SaltBay Tech unless otherwise agreed in writing.

We reserve the right to suspend or terminate Services if you fail to make required payments, violate these Terms, engage in abusive or unlawful conduct, or otherwise make it unreasonable or impractical for us to continue providing Services.

17. No Guarantee of Business Results

Our Services are intended to provide professional technical and creative solutions. However, we do not guarantee any particular business, financial, commercial, or operational outcome.

This includes, but is not limited to, guarantees regarding:

• Revenue or profitability
• Customer acquisition
• Website traffic
• Search engine rankings
• Software adoption
• User growth
• Sales or conversions

The success of a website, application, or software product depends on numerous factors outside of our control.

18. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services and website are provided on an “as is” and “as available” basis.

SaltBay Tech makes no warranties, express or implied, regarding the Services, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, or error-free operation.

We do not warrant that websites, applications, software, servers, or other systems will always be available, secure, or free from errors or vulnerabilities.

19. Limitation of Liability

To the fullest extent permitted by applicable law, SaltBay Tech, its owners, employees, contractors, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our website or Services.

This includes, without limitation, damages for lost profits, lost revenue, lost data, business interruption, reputational harm, or loss of business opportunities.

To the maximum extent permitted by law, the total liability of SaltBay Tech arising from any claim related to the Services will not exceed the amount actually paid by the client to SaltBay Tech for the specific Services giving rise to the claim during the [12] months preceding the event giving rise to the claim.

Some jurisdictions may not allow certain limitations of liability, so some of these limitations may not apply to you.

20. Indemnification

You agree to defend, indemnify, and hold harmless SaltBay Tech, its owners, employees, contractors, and affiliates from claims, damages, liabilities, costs, and expenses arising out of:

• Your use of the Services
• Your violation of these Terms
• Materials or content provided by you
• Your violation of applicable laws or third-party rights
• Your misuse of any website, software, application, or other deliverable provided by us

21. Website Use

You agree not to use our website for any unlawful or unauthorized purpose.

You may not attempt to:

• Gain unauthorized access to our systems or networks
• Interfere with the security or operation of our website
• Introduce malicious code, viruses, or other harmful technologies
• Copy, reproduce, or exploit website content without authorization
• Use automated tools to access our website in a manner that may disrupt its operation

We reserve the right to restrict or terminate access to our website for users who violate these Terms.

22. Privacy

Your use of our website and Services may also be governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect information provided through our website and Services.

23. Changes to These Terms

We may update or modify these Terms from time to time.

When changes are made, the “Last Updated” date at the top of this page will be revised. Your continued use of our website or Services after updated Terms become effective constitutes your acceptance of the revised Terms.

For material changes affecting an active client relationship, additional notice may be provided where appropriate.

24. Governing Law

These Terms and any dispute arising from or relating to our website or Services will be governed by the laws of the State of New Jersey, without regard to conflict of law principles.

Any legal action or proceeding arising from these Terms or the Services shall be brought in the appropriate state or federal courts located in Cape May County, New Jersey, unless otherwise required by applicable law or agreed upon in writing.

25. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

26. Entire Agreement

These Terms, together with any applicable proposal, statement of work, service agreement, invoice, or other written agreement between the parties, constitute the entire understanding regarding the applicable Services.

No waiver of any provision of these Terms will be effective unless made in writing.

27. Contact Us

If you have questions about these Terms and Conditions, please contact us:

SaltBay Tech
Email: saltbaytech@gmail.com
Website: saltbaytech.com
Location: Villas, New Jersey, United States